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Revolutionizing Small Business Insurance: Next Insurance’s Digital Approach

Running a small business is no easy task, and it requires immense effort to make it successful. As a small business owner, you must wear multiple hats, one of which is making sure that your business is insured.

But finding the right insurance coverage for your business can be a daunting task, especially if you’re doing it for the first time. That’s where Next Insurance comes in; a digitally enabled insurance provider that caters to the unique needs of small business owners.

In this article, well take a closer look at Next Insurance, the types of policies offered, customization, and the customer support and claims process. What Is Next Insurance?

Next Insurance is a digitally enabled insurance provider that offers business insurance, liability insurance, workers’ compensation insurance, errors and omissions (E&O) insurance, and commercial auto insurance. The company aims to simplify the insurance process for small business owners with their unique tailored policies and instant quotation service.

Types of Insurance Policies Offered

Business Insurance

Business insurance, also known as general liability insurance, is designed to protect your business from financial losses that may arise from accidents, injuries, or property damage that occur on your business premises or during business operations. Next Insurance offers business insurance policies that cover bodily injury, property damage, and personal and advertising injury.

Liability Insurance

Liability insurance is essential for small businesses that provide professional services or sell products. It protects your business from lawsuits filed by third parties who may have been injured or suffered property damage due to your business operations.

Next Insurance offers various types of liability insurance, including general liability, professional liability, and product liability. Workers’ Compensation Insurance

Workers’ compensation insurance is mandatory in most states, and it provides benefits to employees who suffer work-related injuries or illnesses.

Next Insurance offers workers’ compensation insurance that covers medical expenses, lost wages, and rehabilitation costs for employees who are injured or become ill while on the job. Errors and Omissions (E&O) Insurance

Errors and Omissions (E&O) insurance is essential for small businesses that provide professional services, such as lawyers, accountants, and consultants.

It covers the cost of legal fees, settlements, or judgments if a client claims that your business was responsible for their financial losses due to an error, omission, or negligence. Next Insurance offers E&O insurance that protects your business from potential lawsuits and financial losses.

Commercial Auto Insurance

Commercial auto insurance is designed for small businesses that use vehicles for business purposes. It provides coverage for bodily injury, property damage, and collision coverage if your company’s vehicle is involved in an accident.

Next Insurance offers commercial auto insurance policies that cover cars, trucks, vans, and other business vehicles.

Customization of Policies

At Next Insurance, policies are customized based on the unique needs of each client. They take the time to understand your business operations and risks to customize a policy that meets your specific requirements.

Additionally, Next Insurance’s instant quotation service allows you to get a quote in minutes, and you can purchase your policy online without the need for complicated paperwork.

Customer Support and Claims Process

Next Insurance provides online support and has a dedicated call center where clients can get comprehensive guidance and answers to their queries. Their online claims filing process is straightforward and easy to use.

You can file a claim online, and a claims specialist will get in touch with you within 48 hours to assist you with your claim and provide status updates.


Next Insurance is a digitally enabled insurance provider that aims to simplify the insurance process for small business owners. With a range of policies, customization options, and easy-to-use digital tools, they offer a comprehensive solution to all your business insurance needs.

The customer support and claims process are designed to provide a hassle-free experience, making it easy for clients to get the help they need. For small business owners looking for a reliable insurance provider, Next Insurance is an excellent option worth considering.

Short History of Next Insurance

Next Insurance was founded in 2016 by Guy Goldstein, Alon Huri, and Nissim Tapiro, who recognized a gap in the insurance industry. They observed that small businesses had very few options when it came to personalized insurance policies, and the existing providers had long claims processes and hidden fees.

The founders came from a digital background, having started and sold several successful companies, including Check Inc. and Mercury, which provided an excellent foundation for a tech-based insurance startup.

Industry Background and Market Gap

The founders experience in the insurance industry gave them valuable insights into the issues that small businesses experienced with their current policies, such as lengthy claims processes, lack of customization and transparency, and hidden fees. Next Insurance saw this gap in the market as an opportunity to leverage digital technology to create a user-centered approach that would cater to the unique needs of small businesses.

They wanted to offer a better and easier insurance experience at an affordable price.

Funding and Growth Strategy

Since its inception, Next Insurance has rapidly raised funding, having raised over $900 million to date, with the latest $250 million Series E funding led by FinTLV Ventures and Battery Ventures. This funding has enabled the company to move forward with its aggressive expansion strategy, making it a national insurance provider rather than being limited to specific geographic areas.

Next Insurance has also diversified its product offerings, expanding into new markets, and customized policies. Through this strategy, they have been able to grow their membership and offer their services to an increasingly large market that includes more than 1,000 business types.

To achieve these growth plans, Next Insurance has a team with experience in managing growth at scale. They have focused on creating partnerships with companies like Amazon to reach more customers, and executing on their vision of delivering a personalized, intuitive digital insurance experience to small business owners.

How Does Next Insurance Make Money? Next Insurance makes money by collecting premiums from its clients, which is influenced by the amount of risk a particular customer represents.

In addition to premium collection, Next Insurance also profits by paying out fewer insurance claims than they collect in premium revenue. This difference between claims payouts and premiums collected, allows the company to cover operational costs and maintain its profitability.

Next Insurance also operates with several cost-saving advantages that are passed on to the customers. Firstly, they have no physical branches, which reduces the overhead costs associated with maintaining physical locations.

Secondly, the company operates a digital platform that can automate much of the quotation process, which reduces operational costs and ensures accuracy. Thirdly, by passing on savings to customers, Next Insurance is able to attract and retain customers, ensuring that they return for their next business policies.

Capital Deployment and Future Strategy

Next Insurance plans to deploy its capital by investing in assets that will enable them to deliver better experiences to its clients. This may involve exploring new and innovative ways to use technology to better serve customers, such as artificial intelligence, and partnership with other companies.

As the company continues to grow, they plan to invest in diverse markets and policy types to increase their reach and deepen customer relationships. This growth strategy is grounded in their core principle of delivering user-centered solutions that provide more value to customers.

By focusing on a personalized and technology-driven approach, Next Insurance is well-positioned to continue growing its member base while providing better insurance experiences. Next Insurance has made impressive strides since its inception in 2016 in establishing itself as a leader in the digital insurance space.

The company has raised an impressive $881 million in funding through several successful funding rounds.

Funding Rounds and Investors

In 2018, Next Insurance raised $83 million in funding led by Redpoint Ventures, and Munich Re Ventures. This was followed by a Series B funding round in 2019, which brought in $250 million led by CapitalG, the investment arm of Google’s parent company Alphabet, and supported by American Express Ventures, Munich Re Ventures, and others.

In 2020, Next Insurance raised $250 million in Series C funding led by FinTLV Ventures and Battery Ventures and joined by Redpoint Ventures, Ribbit Capital, and TLV Partners. During the Series D funding round in 2021, Next Insurance raised $250 million led by FinTLV Ventures, which brought their total funding to date to $881 million.

Valuation and Revenue

Next Insurances innovative approach to the insurance industry has brought tremendous growth, with a reported valuation of $4 billion. In 2019, the company reported a revenue of $100 million, and with the current pace of growth, it is expected that the revenue will continue to rise.

Next Insurance’s impressive funding and valuation are indicative of the investors’ confidence in their business model, strategy, and overall outlook. These funds enable the company to invest in diversification, marketing, and the development of new products.

Looking at the company’s investors, partnerships, and funding rounds, it is clear that Next Insurance has garnered a lot of attention and support from the business industry, thanks to its user-centered digital approach to insurance for small businesses. By developing an affordable, customized, and transparent range of policies for small business owners, Next Insurance has been able to establish itself as a strategic leader in the industry, overcoming the traditional challenges and adding value through its unique offering.


Next Insurances funding and valuation position demonstrate their innovative approach to the insurance industry. Their focus on delivering a user-centered digital experience, coupled with diverse partnerships, investments, and funding, have contributed to their success in the insurance space.

With their strategic growth plan centered on technology and market diversification, Next Insurance is poised to continue being a leading player in the industry. By building a business that caters to every small business owner and is dedicated to meeting their unique insurance needs, Next Insurance is changing the industry landscape for underinsured and underserved businesses.

Next Insurance is a digitally enabled insurance provider that has revolutionized the insurance experience for small business owners. With a range of customized policies, a user-friendly digital platform, and exceptional customer support, Next Insurance has addressed the market gap for small business insurance.

They have secured significant funding, reaching a valuation of $4 billion, and have reported an impressive revenue of $100 million in 2019. The company’s success is rooted in its user-centered approach, rapid growth strategy, and commitment to technological innovation.

Next Insurance’s story highlights the importance of tailored insurance solutions for small businesses and the transformative potential of embracing digitalization in the insurance industry.

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